FAQ

Quick answers to the most common questions. For app-specific questions, open the app’s page.

Getting started

Where can I download Evlora apps?

Our apps are being prepared for release on the app stores. Official store links will appear on each app’s page as soon as they are available — please don’t download them from unofficial sources.

Are the apps available on iPhone?

We currently focus on Android; we will announce iPhone availability on each app’s page when it is ready.

Which languages are supported?

All our apps fully support Arabic, most also support English, and some support more languages. Each app’s page lists its languages.

Data & backup

Where is my data stored?

App data is stored on your device first. Some apps offer sync with your account or backup to your own Google Drive when you turn it on.

How do I move my data to a new phone?

Create a backup from the app settings on your old phone, then restore it on the new one. Available options differ by app.

Do you sell my data?

No. We never sell user data to anyone.

Reminders & notifications

I’m not receiving reminders — what should I do?

Make sure notifications are allowed for the app in your phone settings, exclude it from battery optimization, and check that your device time and time zone are correct.

Do reminders need the internet?

No, reminders are local to your device.

Privacy & security

Can I lock the app?

Yes — most of our apps offer a PIN or biometric lock in settings.

How do I delete my account or data?

You can delete app data from your device directly. To delete data linked to an account with us, email support@evloraapps.com.

Plans & paid features

Are the apps free?

You can use the core features for free, and some apps include an optional Pro plan with extra features. Details and prices appear inside the app when available.

How do I cancel a subscription?

Subscriptions are managed from your account in the app store you subscribed through, and you can cancel there at any time.

Didn’t find your answer? Email us at support@evloraapps.com or visit the support center.